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He has come a long way since then, Cheap Prom Dresses from porter to baggage master in a year before being promoted to inquiry supervisor. Some years later, he shifted to food and beverage, serving VIPs in the French restaurant Pierrot, then on the top floor, and overseeing banquets for kings and queens and local tycoons. He took up his current post in 1997. The 59-year-old Short Prom Dresses always smiling, whether he is serving important guests or training new staff. Many guests consider him an icon of the Mandarin Oriental - he published a book in 2007 to share his experiences. Lai is so popular that when he found out he was suffering from cancer in 2002, a group of 30 hotel regulars - including Adler Prom Dresses 2012 managing director Patti Ho, Silent Witness racehorse owner Betty da Silva and charity organiser Doris Lau - sent their staff to cook for him and take care of him. Now the longest serving manager at the hotel, some things have not changed since the time he started. His day starts at 6.30am when he chooses a tie from his collection of 2,000, puts on a suit, White Strapless Dresses writes down a "who's who" of the important guests who will check in that day. He prepares the rooms for them and greets them at the door. "I treat all guests as my friends. I want my friends to be happy and that is why I serve them from the bottom of my heart," he says. During our two-hour interview, his mobile Cheap Wedding Dresses rings constantly as he arranges services for guests. Lai had a tough childhood. Born in Shanghai his grandfather took him to Hong Kong in 1953 when he was only two years old. From the age of six he was forced to sell fish in the morning before attending primary school in the afternoon. He then went with his grandfather Cheap Wedding Guest Dresses the night market where he sang songs and sold snacks to make some extra money. "That was a tough time but it was also a valuable experience that led me to understand I had to work hard to earn every penny."His first job was in a glove factory earning HK$5 a day.